2nd / 3rd Line Support Stars - 8 Ball Shot (WS-16698)
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Our Reference:   WS-16698 Contact Name:   Stuart Millar
Job Category:   Technical Support Contact Email:   stuart.millar@altmore.co.uk
Role/s:   Technical Support
Software Support
Support Analyst
Employment type:   Full-Time Permanent
Salary:   See Description
Qualifications:   See Description
Experience:   See Description
Job Location:   Belfast
 
 
Job description:

2nd / 3rd Line Application Support Stars - 8 Ball Shot
Salary £Excellent + Package
Location Co. Antrim / Co. Down

I am leading a search for a team of Application Support analysts for a niche European brand who specialise in security systems and standards through use of complex webservices. This role will deliver high quality services to blue chip customers, meeting and exceeding agreed business and technical requirements. The company maintains a dynamic work ethic, geared towards knowledge sharing, collaboration and having a great place to work. Staff work hard and play hard. These guys use whiteboards, office pool tables and Xbox games to break up the day and hold meetings standing up.

The role involves high levels of technical knowledge and experience, both reactively for support issues and pro-actively for managed service and project activities. It is imperative that this team has demonstrable aptitude and attitude to support the growth of a young and dynamic organisation.

Typically you will be involved in incident and problem management, 2nd and 3rd line support, and build customer relationships to gain an in-depth knowledge of their organisation, technology, infrastructure and end-users.

I am looking for top candidates with experience of working in a support environment across multiple complex enterprise systems, with a working knowledge of Sun hardware and the Sun Solaris operating system in enterprise environments running COTS and bespoke applications. Knowledge of LDAP in a bonus. You will be able to work with at least one non-MS Windows based OS (eg. Unix, Linux, Redhat), including the ability to create shell scripts. Experience with middleware software such as Tibco and/or Cordys is useful too.

Fantastic 2010 opportunity - if you are finding it hard to see the wood from the trees at the moment this could be the move for you. Please email your CV to stuart dot millar at altmore dot co dot uk or send it via this website.

Because of our knowledge of and experience in the N.I. IT skills market, and the depth and breadth of our candidate relationships, we are frequently invited to meet with potential IT and technology investors looking at setting up or expanding sites here. Frequently these companies will have skill profiles that they'd potentially like to hire for in N.I. Since these profiles are not yet "live" jobs, we are unable to advertise them. However, if we can demonstrate that the people with the skills are here, often the companies will be tempted to open a site. Those candidates who we may have introduced speculatively as part of the attraction process are usually at a distinct advantage when it comes to filling any new jobs. If you'd like to be kept aware of new developments like this, that are below the radar and not advertised, please contact us and we can arrange a meeting.

We are acting as an Employment Business for this role

Copyright (c) Altmore Associates Limited 2010, All Rights Reserved
 
 
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